Shipping Policy

Last updated: [DATE]

This Shipping Policy applies to orders placed on [WEBSITE URL], operated by [LEGAL BUSINESS NAME], doing business as [STORE NAME].

1. Shipping Destinations

We currently ship to [SUPPORTED US STATES AND TERRITORIES].

Delivery restrictions: [LIST ANY EXCLUSIONS, INCLUDING ALASKA, HAWAII, US TERRITORIES, PO BOXES, AND APO/FPO ADDRESSES, AS APPLICABLE].

We do not accept orders for delivery outside our supported destinations.

2. Order Processing

Orders are normally processed within [MINIMUM–MAXIMUM] business days after payment is confirmed.

Business days are Monday through Friday, excluding applicable public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Processing time is separate from shipping transit time.

3. Shipping Costs

Standard shipping: [FREE SHIPPING OR SHIPPING RATE AND CONDITIONS].

Any applicable shipping charges and taxes are displayed before you complete your purchase. We will not add shipping charges after checkout without your agreement.

4. Estimated Delivery Times

Stage	Estimated timeframe
Order processing	[MINIMUM–MAXIMUM] business days
Shipping after dispatch	[MINIMUM–MAXIMUM] business days
Total estimated delivery	[MINIMUM–MAXIMUM] business days from order placement

Unless expressly stated otherwise, delivery dates are estimates rather than guarantees. Any order-specific delivery timeframe shown before purchase takes precedence over the general estimates above.

Delivery timing may vary by destination, product availability, carrier operations, weather, and public holidays.

5. How Orders Are Fulfilled

We source our affirmation card sets through Amazon and arrange delivery to the shipping address provided at checkout.

Orders may be dispatched by Amazon or the relevant seller or fulfillment provider. Your parcel may arrive in Amazon-branded or other third-party packaging.

Purchases made through our website are handled by [STORE NAME]. Please contact us directly for delivery questions, cancellations, returns, or refunds.

Amazon Prime membership benefits and delivery guarantees do not automatically apply to purchases from our store.

6. Tracking Your Order

When your order ships, we will send available tracking information to the email address provided at checkout.

Tracking updates may take time to appear after dispatch. Some deliveries may use a tracking link rather than a conventional tracking number.

If you have not received a shipping update within our stated processing timeframe, contact [SUPPORT EMAIL] with your order number.

7. Multiple Packages

Orders containing multiple items may arrive in separate packages or on different dates. We will provide available tracking details for each shipment.

You will not be charged additional shipping solely because we split an order into multiple packages.

8. Shipping Delays and Unavailable Products

If we cannot ship your order within the timeframe stated when you purchased, we will notify you and explain the available options.

Where required by applicable law, we will seek your consent to a revised shipping timeframe or cancel the unshipped order and issue a prompt refund.

If a product becomes unavailable and we cannot fulfill your order, we will notify you and refund the affected items and associated charges. We will not substitute a materially different product without your agreement.

9. Address Changes and Incorrect Addresses

Please check your shipping address carefully before completing your purchase.

If you need to make a correction, contact [SUPPORT EMAIL] immediately. We will try to update the address, but changes may no longer be possible once fulfillment begins.

If a parcel is returned or cannot be delivered because the address you supplied was incorrect or incomplete, we will explain the available options. Any proposed reshipping charge will be disclosed and requires your agreement.

You will not be responsible for additional delivery costs caused by an error made by us or our fulfillment providers.

10. Missing or Undelivered Packages

If your order has not arrived by the latest estimated delivery date, contact [SUPPORT EMAIL] with your order number.

If tracking shows “delivered” but you cannot locate the parcel, check nearby delivery locations and ask household members or building reception, where applicable. Then contact us so we can investigate with the fulfillment provider or carrier.

Depending on the investigation and your applicable rights, we will arrange an appropriate resolution, which may include a replacement or refund. A delivery scan alone does not automatically remove your consumer rights.

11. Damaged, Incorrect, or Incomplete Deliveries

If your order arrives damaged, contains the wrong item, or is missing components, contact [SUPPORT EMAIL] promptly.

Include your order number, a description of the issue, and photos where reasonably possible. Keep the packaging and received items while we review the issue.

We will handle the matter under our Return & Refund Policy. You will not be responsible for necessary return shipping costs for a confirmed damaged, defective, incorrect, or incomplete order.

12. Refused or Returned-to-Sender Packages

If a parcel is refused or returned to the sender, contact us so we can review the reason and arrange the next steps.

Refusing a delivery does not replace submitting a cancellation or return request. Any refund or redelivery will be handled under our published policies and applicable law.

13. Contact Us

Legal business name: [LEGAL BUSINESS NAME]
Store name: [STORE NAME]
Email: [SUPPORT EMAIL]
Phone: [PHONE NUMBER]
Business address: [FULL BUSINESS ADDRESS]
Support hours: [DAYS, HOURS, AND TIME ZONE]

Please contact us before mailing a return. Our business address may differ from the correct return destination.