Terms of service
Terms of Service
Last updated: [DATE]
These Terms of Service govern your use of [WEBSITE URL] and purchases from [LEGAL BUSINESS NAME], operating as [STORE NAME] (“we,” “us,” or “our”).
Please read these Terms before placing an order. By submitting an order, you agree to these Terms and the policies referenced below.
1. About Our Store
We sell physical affirmation card sets and related accessories as described on our product pages.
We source products through Amazon and arrange delivery through the relevant sellers, fulfillment providers, and carriers. Purchases made on our website are purchases from [LEGAL BUSINESS NAME].
We are an independent retailer. Our use of Amazon to source or fulfill products does not imply sponsorship, endorsement, or an official partnership.
Please direct questions about purchases made on our website to [SUPPORT EMAIL].
2. Eligibility and Customer Information
To place an order, you must be at least 18 years old or the age of legal majority where you live and be authorized to use the selected payment method.
You agree to provide accurate and complete billing, shipping, and contact information. Notify us promptly if you discover an error in your order details.
3. Product Descriptions and Intended Use
The contents, dimensions, materials, and other details of each product are described on its product page. Only the components expressly listed as included form part of your purchase. Lifestyle props shown in images are excluded unless stated otherwise.
Screen settings and lighting may affect how colors appear. Minor differences in appearance do not excuse products that are defective or materially different from their description.
Our affirmation cards are intended for personal reflection, encouragement, and general self-care. They are not medical devices, professional advice, or a substitute for mental health care. We do not guarantee particular emotional, psychological, or health outcomes.
4. Prices, Taxes, and Payment
Prices are displayed in [CURRENCY].
Applicable taxes, shipping charges, and any other mandatory charges will be disclosed before you complete your purchase. Payment is processed through [PAYMENT PROVIDER], using the methods offered at checkout.
Prices and promotions may change for future purchases. Changes do not increase the price of an order we have already accepted.
5. Order Acceptance and Availability
An automated order confirmation acknowledges receipt of your order. We accept your order when [SPECIFY THE ORDER ACCEPTANCE EVENT].
Orders are subject to product availability and payment verification. We may decline or cancel an order for a legitimate reason, including unavailable stock, suspected fraud, or an inability to deliver to the supplied address.
If an order contains a material pricing or product-description error, we will contact you to explain the issue and offer the choice of proceeding on corrected terms or cancelling. We will not charge an additional amount without your authorization.
If we cancel an order after taking payment, we will issue a full refund for the cancelled items and any associated charges.
We will not substitute a materially different product without your agreement.
6. Shipping and Delivery
We currently deliver to [SUPPORTED US STATES AND TERRITORIES, INCLUDING ANY EXCLUSIONS].
Processing times, delivery estimates, shipping charges, and restrictions are explained in our Shipping Policy and the information provided before purchase.
Delivery estimates depend on product availability, destination, and carrier operations. We do not promise Amazon Prime delivery or other Amazon customer benefits unless expressly included in our offer.
If we cannot ship within the stated timeframe, we will notify you and offer the option to consent to a revised shipping timeframe or cancel for a prompt refund, as required by applicable law.
If your parcel is missing, damaged, or marked delivered but cannot be located, contact [SUPPORT EMAIL]. We will investigate and arrange an appropriate resolution. A carrier tracking scan does not automatically remove any rights you have under applicable law.
7. Cancellations and Address Changes
Contact us as soon as possible to request cancellation or a change to your order.
Because fulfillment may begin shortly after purchase, we cannot guarantee that a voluntary cancellation or address change can be completed once processing has started.
This does not limit your rights relating to shipment delays, defective products, or other circumstances covered by applicable law.
If an order cannot be cancelled, you may request a return after delivery under our Return & Refund Policy.
8. Returns, Refunds, and Replacements
Our Return & Refund Policy explains our 30-day return request window, eligibility conditions, shipping responsibilities, and refund process.
Contact us before returning an item so we can provide instructions and the correct return destination.
Amazon’s policies govern our sourcing arrangements and do not automatically replace the commitments we make to you. We remain responsible for handling your order under our published policies and applicable law.
9. Promotions
Discounts and promotional offers are subject to the conditions disclosed with the offer, including eligibility, expiration dates, and exclusions.
Promotions cannot be combined unless expressly stated. Any conditions affecting a purchase will be disclosed before checkout.
10. Acceptable Website Use
You must not use our website to commit fraud, submit unauthorized payments, introduce malicious software, interfere with website security, or violate applicable law.
We may restrict access where reasonably necessary to address misuse or protect our store and customers. Such restrictions do not remove our obligations for existing orders or valid refunds.
11. Intellectual Property
Website content is owned by us or used under applicable permissions, except where otherwise identified. Product names, trademarks, and third-party materials remain the property of their respective owners.
Purchasing a physical card set does not transfer copyright or grant permission to reproduce its artwork or text for commercial use.
Nothing in these Terms limits uses permitted by applicable law.
12. Privacy
Our Privacy Policy explains how we collect, use, and share personal information, including information provided to Amazon and other parties to fulfill your order.
13. Liability and Consumer Rights
We are responsible for fulfilling our obligations under these Terms and applicable law.
To the extent permitted by law, we are not liable for indirect or consequential losses that were not reasonably foreseeable when the purchase was made.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited.
These Terms do not exclude statutory warranties or other mandatory consumer protections.
14. Events Beyond Our Reasonable Control
Events such as severe weather, natural disasters, or carrier disruptions may affect fulfillment.
If such an event affects your order, we will communicate with you and take reasonable steps to resolve the issue. These events do not remove your applicable cancellation or refund rights.
15. Governing Law and Disputes
These Terms are governed by the laws of [STATE AND COUNTRY], subject to any mandatory consumer protections that apply to you.
If you have a concern, contact [SUPPORT EMAIL] so we can attempt to resolve it. This does not prevent you from exercising legal rights or using dispute-resolution options available under applicable law.
16. Changes to These Terms
We may update these Terms and will publish the revised version with an updated date.
The Terms in effect when you place your order govern that purchase unless you agree otherwise or a change is required by law.
17. Contact Information
Legal business name: [LEGAL BUSINESS NAME]
Store name: [STORE NAME]
Website: [WEBSITE URL]
Email: [SUPPORT EMAIL]
Phone: [PHONE NUMBER]
Business address: [FULL BUSINESS ADDRESS]
Support hours: [DAYS, HOURS, AND TIME ZONE]